Delivery conditions
For logistical reasons, some items in the same order may be shipped separately, meaning you may receive your products in multiple packages. To ensure accurate and timely delivery, please double-check and enter your shipping address correctly during checkout.
Please note that we are not responsible for lost packages due to an incomplete or incorrect address provided by the customer. It is important that you verify your shipping details to avoid delivery issues. At checkout, you have the option to select a shipping method, including the free option, which means the product will be shipped from a supplier outside the country.
Our standard processing time for orders is 2-5 business days after placement. After processing time, the estimated delivery time is 5-10 business days. These are approximate delivery times and we do not guarantee specific delivery dates.
Once your order has been processed, we will generate a tracking number and send it to you via a shipping confirmation email. If you have not received your tracking number within 5 business days, please notify us via email at kontakta@tekniktrenden.com including your order number.
We aim to deliver your orders as quickly as possible, but unforeseen circumstances may cause delays, such as public or national holidays, natural disasters, air and ground transport strikes or other events beyond our control. If your delivery exceeds 45 working days, we offer a full refund to ensure your satisfaction.
You can be assured that we are dedicated to meeting or exceeding your delivery expectations. Our team will always make every effort to deliver your products on or before the estimated delivery date.
If you have any questions or concerns regarding our delivery process, please feel free to contact us via kontakta@tekniktrenden.com